Committing to a Plan
When you commit to purchasing one of our plans your browser will open a new tab taking you to PayPal to complete your purchase. Upon confirmation of payment you will be immediately redirected to my online scheduler where you can choose your session time, and you will be required to complete a short questionnaire.
The session will be via phone or Skype and may be in person if you're in Melbourne.
Availability is not guaranteed and full payment is required in order to secure your spot. Please contact us if a reasonable time cannot be found for your timezone. Cancellations can be made no less than 48 hours in advance with the option to reschedule. All sales are final.
The client is aware that coaching is in no way to be construed as psychological counseling or any type of therapy. Coaching results are not guaranteed. The client enters into the coaching with the full understanding that they are responsible for creating their own results, following the program and completing tasks and activities.
Privacy & Confidentiality
I recognize that anything the client shares with me is regarded as confidential, whether it is business or personal information. I undertake not to, at any time, either directly or indirectly use or disclose any information the client shares with me in a session. Any details provided to the coach will not be given out to a third party or discussed in any way unless it is for the safety of the client or for the purposes of mentoring.
All information gathered from the client will be held by us for a unspecified time following the completion of a program for the purposes of continuity should the client wish to continue with coaching.
All products, services and materials on this website are the intellectual property of Claude Arganaraz unless otherwise stated. By accessing or using any products, services or materials on this website, you agree to be bound by the terms as defined below. We reserve the right to change these terms at any time. By continuing to use this website after such changes are posted, you agree that you accept the terms as modified.
Quality of Service
We ensure, to the best of our ability, the highest quality of products, services and materials on delivered on this website. Any feedback, questions or concerns related to the quality of service should be submitted to us.
Pricing for products and services are subject to change at anytime. Any changes will be reflected on this website in advance of new products or services being sold. Payment plans are made available for certain products and services. Any unpaid fees are subject to legal action by us for collection purposes.
Refunds & Cancellations
Fees for Services are non-refundable. Any questions regarding pricing and payment options should be submitted to us prior to your purchase. The client understands that upon finalization of payment he has entered into a legal agreement where professional services will be rendered for fees paid.
If you have any questions or concerns regarding these terms, please contact me by phone +61 425 442 501 or email right here.